Privacy Policy

Last Updated: March 14, 2025

This Privacy Policy describes how Wakefield Digital Agency ("we," "our," or "us") collects, uses, and shares information about you when you visit our website wakefielddigital.com (the "Site"), use our services, or otherwise interact with us.

By accessing or using our Site or services, you agree to this Privacy Policy. If you do not agree with our policies and practices, do not use our Site or services.

Information We Collect

Information You Provide to Us

We collect information you provide directly to us when you:

• Fill out forms on our Site, including when you sign up for our newsletter, request information, or register for an event
• Create an account or profile
• Participate in surveys or research
• Contact us via email, phone, or otherwise
• Submit information as part of receiving our services

This information may include your name, email address, postal address, phone number, company name, job title, and any other information you choose to provide.

Information We Collect Automatically

When you access or use our Site, we may automatically collect information about you, including:

• Log Information: We collect standard server logs, including your IP address, browser type and settings, access times, pages viewed, and referring website.
• Device Information: We collect information about the device you use to access our Site, including hardware model, operating system, and unique device identifiers.
• Usage Information: We collect information about how you use our Site and services, such as the actions you take and the features you engage with.
• Location Information: We may collect information about your approximate location derived from your IP address.

Information Collected from Other Sources

We may obtain information about you from other sources, such as public databases, social media platforms, and other third parties. This information may include your name, email address, company information, job title, social media profile, and publicly available information.

Cookies and Other Tracking Technologies

We and our third-party service providers may use cookies, web beacons, and other tracking technologies to collect information about you when you interact with our Site or emails.

These technologies help us to:

• Store your preferences and settings
• Understand how you use our Site
• Personalize your experience
• Improve our services
• Analyze the effectiveness of our marketing campaigns

You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of the Site may be inaccessible or not function properly.

How We Use Your Information

We use the information we collect about you for various purposes, including to:

• Provide, maintain, and improve our Site and services
• Process transactions and send related information, including confirmations and invoices
• Respond to your comments, questions, and requests
• Communicate with you about products, services, offers, promotions, and events
• Personalize your experience and deliver content relevant to your interests
• Monitor and analyze trends, usage, and activities in connection with our Site and services
• Detect, investigate, and prevent security incidents and fraudulent transactions
• Carry out any other purpose described to you at the time the information was collected

How We Share Your Information

We may share the information we collect about you as follows:

• With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf.
• For Legal Reasons: We may disclose your information if we believe it is necessary to comply with any applicable law, regulation, legal process, or governmental request, or to protect the rights, property, and safety of Wakefield Digital Agency, our customers, or others.
• With Your Consent: We may share your information with third parties when you have given us your consent to do so.
• Business Transfers: If we are involved in a merger, acquisition, financing, or sale of all or a portion of our business, your information may be transferred as part of that transaction.

We may also share aggregated or de-identified information that cannot reasonably be used to identify you.

Your Choices

Account Information

You may update, correct, or delete your account information at any time by logging into your account or contacting us at privacy@wakefielddigital.com.

Marketing Communications

You may opt out of receiving promotional emails from us by following the instructions in those emails or by contacting us. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, such as the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Delete your personal information
• Restrict or object to our use of your personal information
• Request a copy of your personal information in a structured, commonly used, and machine-readable format
• Withdraw your consent at any time, where we rely on consent to process your personal information

To exercise these rights, please contact us at privacy@wakefielddigital.com. We will respond to your request within the time period required by applicable law.

Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no Internet or email transmission is ever fully secure or error-free. Therefore, you should take special care in deciding what information you send to us via the Internet.

Children's Privacy

Our Site and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will promptly delete that information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email (if you have an account with us) or by posting a notice on our Site prior to the change becoming effective. We encourage you to review this Privacy Policy whenever you access the Site to stay informed about our information practices.